Frequently Asked Questions
Everything you need to know about our authentic Mediterranean flavors.
How do you ensure the freshness of your food products?
We source our products directly from trusted Mediterranean producers and utilize climate-controlled storage to maintain peak flavor and nutritional value until they reach your door.
What is your shipping policy for perishable items?
Perishable items are shipped in insulated packaging with ice packs via expedited shipping to ensure they arrive fresh. We typically process orders within 24-48 hours.
Do you offer international shipping?
Currently, Bodrum Foods ships to all 50 states within the US. We are working on expanding our logistics to include international destinations in the near future.
What should I do if my order arrives damaged?
If your items arrive damaged or the packaging is compromised, please contact our support team at [email protected] within 24 hours of delivery with a photo of the damage for a full refund or replacement.
Are your products organic or non-GMO?
Many of our products are non-GMO and certified organic. You can find specific dietary and certification labels on each individual product page under the 'Ingredients' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.